How 8y8y Protects Your Account & Payments
Your privacy matters to us. We've built 8y8y around strict data handling, encrypted transactions, and transparent communication about how your account information and payment details through JazzCash, Easypaisa...
What We Collect & Why
When you open an account on 8y8y, we collect information needed to verify your identity, process deposits and withdrawals through JazzCash, Easypaisa, SadaPay and Raast, and deliver support. This includes your name, contact details, account activity logs, and payment transaction records. We use this data to maintain account security, prevent fraud, fulfil regulatory requirements in supported regions, and improve your lobby experience.
We do not sell your data to third parties. Your payment information is encrypted at rest and in transit. We retain account records for the duration of your membership and a defined period after closure, as required by local law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Contact Us About Your Privacy
If you have questions about how 8y8y handles your data, your rights under this policy, or want to request access to your account information, reach out through the channels below. Our support team responds during business hours and will direct privacy concerns to the appropriate department.
Email Support
Send privacy inquiries to our data protection team. We respond within 2 business days with clarification on data handling, account records access, or removal requests.
In-Account Messaging
Use the Help section inside your 8y8y lobby to submit privacy questions. Messages are logged and tracked, so you have a record of all communication about your account.
Account Settings
View and update your personal information, payment methods, and contact preferences directly in Account Settings. Changes take effect immediately on your profile.
How We Earn Your Trust on Data Security
8y8y operates with transparency about data handling, encryption standards, and privacy obligations. We do not hide behind vague terms—every section of this policy explains exactly what happens to...
Transparent Data Flow
We document every point where your data is collected, stored, or shared. From JazzCash deposit confirmation to withdrawal verification, you...
Encryption Standard
All payment transactions and account logins use TLS 1.2+ encryption. Your credentials are hashed and never stored in plain text...
Limited Data Retention
We keep account records only as long as necessary. Once your account is closed, personal data is deleted or anonymised...
No Third-Party Sale
Your account data, gameplay history, and payment records are never sold to marketers, brokers, or external companies. They remain within...
Regulatory Compliance
We follow data protection requirements in supported regions and maintain audit trails for payment processors like JazzCash, Easypaisa, SadaPay and...
Security Testing
Our payment and login systems undergo regular security audits. We test encryption, verify password hashing, and assess vulnerability across all...
How This Privacy Policy Aligns With Other 8y8y Terms
This privacy policy works together with our Terms of Service, Player guidance resources, and payment terms. Each document covers a different part of your relationship with 8y8y, and...
What Shapes Our Privacy Approach
Our privacy framework reflects how 8y8y is built: with your account security first, payment data encrypted, and support accessible when you need answers. Every feature below...
Multi-Layer Encryption
Every deposit via JazzCash, Easypaisa, SadaPay and Raast, every login, and every withdrawal request passes through encrypted channels. Data is never exposed in transit or at rest.
Account Privacy Controls
Inside your account settings, you manage what personal data is visible on your profile, control communication preferences, and adjust privacy levels for any linked payment method.
Audit Trail Logging
All account access, payment transactions, and support interactions are logged with timestamps. You can request a full activity report to verify what happened on your account.
Two-Factor Authentication
Secure your account beyond your password. Enable two-factor verification via SMS or email so only you can log in, even if credentials are compromised.
Payment Method Masking
On your account dashboard, linked payment methods display only the last four digits. Your full JazzCash, Easypaisa, SadaPay or Raast details are encrypted and hidden.
Session Timeout Protection
Your lobby session expires after 15 minutes of inactivity on shared or public devices. This prevents unauthorised access if you walk away from your phone or computer.